Ward Clerk Job Description

Ward clerks work under the supervision of the Ward Manager or Charge RN. Their major tasks include; answering phones, greeting patients, compiling, verifying, filing medical records of patients and performing general data entry. They have to ensure the confidentiality of patients and family and responsible to storing or disposing of outdated files, arranging records and helping with laboratory work.

Ward Clerk Resume Tips

Emphasize on your clerical skills and qualifications. Demonstrate that you are well organized, have solid communication skills and well-informed about using a computer, filing and record-keeping. The length of your resume should not go beyond one page. List your relevant qualifications, accomplishments and experience in a bullet form. Include an attractive Ward Clerk Cover Letter in your job application.

Consider the following template which will assist you starting your resume writing process.


Ward Clerk Resume Sample


Mary Smith

63 Example Avenue, Aiea, HI 69587
Contact #, Email Address

Seeking a Ward Clerk position with Hawaii Pacific Health, which will require me to utilize my clerical skills, abilities and experience to ensure the facility’s success

• Two years of clerical work experience in healthcare setting
• In-depth knowledge of entering and retrieving data from the Medical Information System
• Hands-on experience in preparing and maintaining patient charts in suitable order and file all information and records by category
• Demonstrated ability to verify patient status such as hospitalizations or late treatment
• Certifications: CPR and Medical Office Assistant Certified
• Bilingual: English and Spanish

• Proven ability of greeting patients and visitors, and answering phone
• Thorough understanding of making calls for patient transportation
• Able to maintain a clean and orderly work environment
• Highly skilled in performing secretarial functions related to healthcare
• Computer: MS Word, Excel and PowerPoint


Weirton Medical Center – Weirton, WV
Ward Clerk | Dec 2010 – Present

• Greet and direct patients and visitors
• Perform general clerical work
• Run every day jobs, direct visitors, and answer telephone
• Provide excellent service and care to patients, customers and staff
• Transcribe orders suitably
• Accumulate medical records, reports and letters
• Act as liaison between families and hospital staff
• Answer call lights, to resolve patients’ needs
• Maintain a tidy and sanitized work environment
• Perform additional duties as required

John C. Fremont Healthcare District – Mariposa, CA
Junior Ward Clerk | Jan 2010 – Dec 2010

• Answered a heavy volume of visitors and telephone calls
• Scheduled patients, filed, and performed general clerical duties
• Assisted in the compilation of Patient Statistical Profile
• Helped patients with carrying arrangements
• Coordinated with temporary patient formalities
• Assisted with periodic reporting requirements
• Maintained exact records of hospitalization and patient travel

• [List your other experiences such as summer or volunteer work]

High School Diploma – Sep 2009