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Sales Catering Manger Resume

 

Davis Green

643 Everest Lane • Cambridge, MA 85432 • (006) 333 – 5555 • davis @ email . com


SALES CATERING MANAGER ~ 6 YEARS

Performance Summary: Ambitious, innovative and customer service oriented sales catering professional with more than 6 years of experience in the hospitality industry. Expert in generating and booking high volume business event orders while demonstrating exemplary client satisfaction protocols. Exceptional convincing skills, proven ability to solicit sales through assigned accounts, potential clients and prospective parties

CORE COMPETENCIES

• Promotional Activities• Services Upselling• Sales Soliciting
• Telemarketing• Event Communication• Catering Supervision
• Packages And Discounts• Customer Satisfaction• Market Survey
• Vendor Negotiations• Deal Closing• Menu Coordination

KEY ACCOMPLISHMENTS
• Secured a beneficial 3 year contract with an international party for annual conference bookings worth $1.5M
• Elevated customer satisfaction level by 45% through restructuring the catering services and revolutionizing the hotel kitchen with modern cuisines
• Attained and exceeded sales targets by 100% in the first and third year of employment by leveraging client referral base, cold calling and effective social media and telemarketing techniques

PROFESSIONAL EXPERIENCE

THE CHARLES HOTEL, Cambridge, MA
Sales Catering Manager, July 2013 – Present

• Communicate effectively with potential customers and give them required information in a convincing manner
• Develop and implement strategic plans for sales enhancement
• Make arrangements for catering needs, rentals and outdoor set ups
• Conduct constant market surveys and research to remain competitive
• Maintain updated knowledge of all services pricing lists and applicable discounts
• Ensure availability of AV aids and computerized equipment for business meetings and conferences

COMPASS GROUP, Cambridge, MA
Catering Assistant, March 2010 – June 2013

• Presented promotional material to customers
• Assisted in designing business upselling deals and packages based on market research
• Conducted business correspondence and set up contracts
• Communicated special needs to the event mangers and coordinate regarding the same with vendors
• Generated new business and kept present contacts alive and productive
• Remained in constant contact with the customer to take their feedback

EDUCATION
AMERICAN INSTITUTE OF BUSINESS STUDIES, Cambridge, MA – 2010
Bachelor’s Degree in Business Administration

TECHNOLOGICAL STRENGTHS
• MS word, Internet and social media
• Catering software