Hotel cashiers calculate room charges, obtain food and beverage orders from hotel guests, and process payments.
Depending on the size of the hotel, a hotel cashier may also be required to deliver meals to a guest’s room.
They must have flexible schedules because they are often needed to work on weekends and nights.
A well-written Resume for the Hotel Cashier position grabs the attention of the potential employer and increases the chances to be hired.
Related: Hotel Cashier Cover Letter
The following sample and template will help you make an eye-catching resume. You can add some more sections and bullet points per job requirements and your specific skills.
Hotel Cashier Resume Example
Abraham M. Smith
441, Example Avenue
Houston TX 65555
[Contact #]
[Email Address]
HOTEL CASHIER
Customer Service | Communication | Cash Handling
PROFILE
Friendly and courteous hospitality professional with 14 years of successful experience in customer service, cash handling, and front desk capacities. Expert in processing payments through credit cards, checks, and cash. Exceptional customer service and communication skills, and professional manner in the telephone conversation. Strong multitasking aptitude.
WORK EXPERIENCE
Hotel Cashier
Shelton Hotel – Houston TX
May 2013 – Present
• Perform reservation tasks such as checking guests in/out
• Perform guest accounting and cashier functions
• Handle concerns and complaints of guests in a timely, friendly, and efficient manner
• Communicate with the hotel manager about problems
• Promote and upsell items to hotel guests
• Take trays and pushcarts to bring meals to rooms
Room Service Cashier
Holiday Inn – Houston TX
Jul 2007 – May 2013
• Reduced room service costs by $5000 annually by negotiating with vendors
• Set up the delivery cart and beverages
• Accurately confirmed the food order by communicating the information to the kitchen or bar to fulfill
• Recorded food orders and processed payments
• Collected bill while ensuring that the guest signed the bill
• Answered phones and provided relevant information to callers
EDUCATION
Diploma
Houston City College, Houston, TX – 2005
COMPUTER SKILLS
• Excel
• Info genesis
• Property Manager
ADDITIONAL CAPABILITIES
• Ability to stand and walk for the period of the shift
• Basic mathematics and calculation skills to process payments
Hotel Cashier Resume Template
John Smith
Phone: (000) 456-7890
Email: [email protected]
Objective
Dedicated and detail-oriented hotel cashier with strong mathematical skills and a customer-focused approach. Poised to contribute to the smooth operation of ABC Hotel by providing excellent service to guests.
Skills
- Excellent mathematical skills for accurate and efficient cash handling
- Proficient in using various point-of-sale systems and cash registers
- Strong attention to detail and organizational abilities
- Exceptional customer service skills, with the ability to handle difficult situations tactfully
- Excellent communication and interpersonal skills
- Knowledge of hotel policies and procedures
- Multilingual: Fluent in English and Spanish
Experience
Hotel Cashier
XYZ Hotel, City, State
(Year – Present)
- Greet and assist hotel guests in a professional and friendly manner
- Handle cash and credit card transactions accurately and efficiently
- Perform end-of-day balancing of the cash register
- Resolve guest complaints and ensure guest satisfaction
- Collaborate with other hotel staff to provide a seamless guest experience
Front Desk Agent
ABC Hotel, City, State
(Year – Year)
- Checked guests in and out of the hotel, ensuring a smooth process
- Answered guest inquiries and provided information about the hotel’s services and amenities
- Assisted in handling guest requests and resolving any issues
- Collaborated with other hotel departments to ensure guest satisfaction
Education
Bachelor’s Degree in Hospitality Management
XYZ University, City, State (Year)
References
Available upon request