Bell attendants work at hotels and resorts where their prime responsibility is to assist guests with room location and luggage.
This term was coined from the fact that guests would ring a bell when they needed assistance and a bell attendant would respond.
Let us see what a less experienced bell attendant need to write in his resume when applying for a job in this capacity.
9122 Pleasant Street, Worcester, MA 62422
(020) 999-9999, Email
OBJECTIVE: Seeking a position as a Bell Attendant at Hilton Suites where I may be able to use my people skills to providing the best hospitality services to the hotel’s patrons.
• 2+ years of experience working as a Bell Attendant at Crown Resorts
• Highly skilled in anticipating guests’ needs and filling them effectively
• Functional knowledge of working in the hospitality industry
• In depth know how of creating positive guest relations and exceeding their requirements
• Awarded Employee of the Year plaque following provision of excellent services to the resort’s guest
• Achieved commendation from a delegation of guests Spanish doctors thereby resulting in recommendation for promotion
November 2013 – Present
Crown Resorts – Worcester, MA
• Welcome guests as they arrive at the facility
• Assist guests with location of rooms, service rooms and luggage
• Help guests with checking in and checking out activities
• Arrange for welcome drinks as guests arrive
• Assist staff in maintaining lobbies and lounge areas
• Run errands for the guests as and when needed
• Assist with room service and laundry deliveries as and when required
High School Diploma – 2008
• Excellent communication and organizational skills
• Exceptional guest service orientation
• Ability to work across a multi-ethnic populace
• Excellent time management and multi-tasking skills