Reservationists work in hotels where their duties are to rent out hotel rooms and even help in setting activities timings. They are an important part of a hospitality setting as they provide a first impression to guests. The resume sample below charts out a reservationist’s profile and may be helpful if you are writing a resume for this position.

Reservationist Resume Sample

Kelly Brown
6 Walls Way, Bear, DE 88873
(999) 999-9999, Email
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CAREER OBJECTIVE
Seeking a Reservationist position with Hyatt utilizing exceptional organizational skills coupled with keen customer orientation in order to provide excellence in hospitality services.

KEY QUALIFICATIONS
• Practical experience in providing excellent customer services by handling queries and reservations effectively
• Highly experienced in scheduling activities and conferences in a time efficient manner
• Hands on experience in handling administrative requests and tier one duties with professionalism
• In depth knowledge of effectively communicating with management to address issues
• Computer savvy – Reservation Software and MS Office Applications

EXCELLENCE IN RESERVATION SERVICE
• Maintained present patronage by providing excellent front office reservation and management services
• Awarded Employee of the Quarter Award – 2011

WORK HISTORY
July 2009 – Present
Hilton Bay Suites – Bear, DE
Reservationist
• Greet guests as they arrive and offer assistance
• Make room and activities reservations over the telephone and in person
• Provide information to guests about the facility’s offers and services
• Maintain and manage work area
• Liaison with other departments to ensure proper filling of reservation orders and requests
• Check in guests after reservations have been finalized
• Resolve guests’ issues as and when required

EDUCATIONAL BACKGROUND
Masons High School – 2008
High School Diploma

SPECIAL SKILLS
• Excellent communication skills in English and Spanish
• Ability to work on a rotating shift
• Well organized and detail oriented
• Ability to understand and convey information effectively
• Proven ability to coordinate work over multiple telephone calls