Reservation agents are customer service professionals who receive incoming calls from either existing, potential or new customers. They provide them with information regarding reservation logistics in a hotel, a flight or for car rentals depending on which area they are working in.
Reservation agents typically spend their day taking phone calls or servicing walk in customers. They provide them with timings, availability, cost and logistics that go hand in hand with any reservation procedure.
The following is a cover letter sample for an entry level Reservation Agent position.
8922 Lake Bend Drive
Tuscaloosa, AL 89999
Cell: (999) 999-2010
May 11, 2016
Ms. Caroline Wayne
Manager Human Resources
400 College Road
Tuscaloosa, AL 89333
Dear Ms. Wayne:
Living the Values, Quality, Productivity and Teamwork; these are my key attributes which I would like to bring to Hyatt in the capacity of a Reservation Agent.
After my graduation, I am planning to pursue a career in hospitality industry as I believe that this just may be what my vocation is. I am a hardworking individual who has great customer service skills and believe that your organization can be benefited effectively from my fresh and unique working style.
I have always been commended on my great talent and attention to detail which is the prime reason that I decided to choose a career path that requires vocal promise. In last summer, I worked at the front desk of Viceroy Hotels for three months where I gained familiarity entire reservation process. I know just the right protocols to follow when answering telephones. Moreover, I know the importance of running a smooth organization and can manage conflict with precision and absolute discretion.
I have attached my resume with this letter for your perusal and anticipate a meeting with you so I can portray my skills and suitability in a better manner. I am available for an immediate interview and look forward to seeing you in person soon.
Thank you for your time and consideration.